Additional Services Pricing
Last Updated: February 12th, 2025
Unlike other companies, TAANAS only charges you for the amount you use. Most companies will charge you based on a number of SMS or Emails, like say 500 SMS per month for $40/mo. But what if you don't send any SMS or only 100 SMS? You just paid for the SMS you did use.
LC Phone System:
What is LC Phone System?
LeadConnector (LC) Phone System eliminates the need for using a third-party telephony provider in order to send/receive an SMS/call in the CRM.
LC Phone System Pricing:
Phone Numbers
All the phone numbers are charged monthly based on the number types. Below is the list of pricing for different number types available in the US/Canada:
Local Numbers: $1.15 / month
Toll-Free Numbers: $2.15 / month
For all the other countries, the pricing will also be based on Twilio's pricing.
Messaging Service - SMS
The SMS pricing is based on the number of segments a message has, the pricing in US/Canada is as follows:
Outbound SMS: $0.0079 / segment
Inbound SMS: $0.0079 / segment
This pricing is both for the local and toll-free numbers. For all the other countries, the pricing will also be based on Twilio's pricing.
Messaging Service - MMS
The MMS pricing is based on the number of segments a message comprising of, the pricing for US/Canada is as follows:
Outbound SMS: $ 0.0200 / segment (From local and toll-free numbers)
Inbound SMS: $ 0.0100 / segment (To local numbers, $0.0200 to toll-free numbers)
For all the other countries, the pricing will also be based on Twilio's pricing.
Voice Calls
The Voice calls pricing is based on the duration of the call in minutes, the pricing for the US/Canada is as follows:
Outbound Call: $0.0180 / minute (From local and toll-free numbers, includes charges for client minutes)
Inbound Call: $0.0085 / minute (To local numbers, $0.0220 to toll-free numbers)
The voice calls to Alaska and Yukon Territory will not be charged based on the above prices. For all the other countries, the pricing will also be based on Twilio's pricing.
Note: The outbound calls have 2 legs so the cost of an outbound call will be $0.0180 ($0.014 for Outbound call + $0.004 for the webApp/MobileApp leg which you use to initiate the call.
Number Intelligence
Number Intelligence is a bundle of three functions. All three are turned on/off together.
Number Validation ($0.005/call): before sending an SMS, check if the number is valid, if invalid do not send the SMS.
Spam Detection ($0.005/test): when receiving an incoming US call, test it for spam, mark is "spam likely" if it fails the test.
Name Lookup ($0.01/lookup): when receiving an incoming US call, if the number is not on a contact or the contact name is empty, look up the caller's name.
Number Format Lookups
All the number formats look up to support calls are free of cost.
Other Charges
Below are some additional categories that are also charged at the same price as Twilio:
Client Minutes for Calling ($0.004 per minute)
Call Recording ($0.0025 per minute of recording)
Call Recording storage ($0.0005 per minute of recording per month)
Call Transcription ($0.024 per minute)
Answering Machine Detection ($0.0075 per call where it is used)
Voicemail drops ($0.0180 / minute, same charge as an outgoing call)
Conference Calls ($0.0018 per minute per participant)
This is for the call flow, we have both outbound and inbound in a conference so those are for the global conference charges.
Carrier Charges
SMS carrier fees are charges that are applied by the recipients carrier to the sender, These charges + SMS charge is the total cost to send an SMS. Some carriers charge fees on long code SMS (messages sent from a 10-digit US/Canada number). Other carriers only charge fees for SMS sent from a Short code number
There are additional carrier fees per message that are automatically applied based on the end-user's destination and carrier.
Carrier | SMS | SMS | MMS | MMS |
---|---|---|---|---|
AT&T | $0.003 | $0.005 | ||
T-Mobile | $0.003 | $0.003 | $0.01 | $0.01 |
Verizon | $0.003 | $0.005 | ||
US Cellular | $0.005 | $0.01 | ||
All other carriers | $0.0035 | $0.01 |
Pricing and Fees for the A2P 10DLC Service:
Registration fees are applied when registering your US A2P Brand and your A2P Use Case, the moment they are registered with TCR.
Carrier fees are also charged by carriers for A2P 10DLC messages sent to users on their networks. These fees are applied in addition to standard US Messaging pricing. In general, the fees are applied for each outbound SMS segment or MMS message. T-Mobile (including Sprint) also applies fees to inbound SMS and MMS.
Please see below for a full breakdown of the fees associated with A2P 10DLC.
Registration Fees
When considering your options, Standard Brand registration enables up to 60,000 segments per day.
While the Low Volume Standard Brand registration is limited to 6,000 segments.
It's worth noting that each segment corresponds to 160 characters for sms.
US A2P Sole Proprietor Brand registration fee: $4.41 one-time registration fee at time of vetting (no Secondary Vetting for A2P 10DLC)
US A2P Low Volume Standard Brand registration fee: $4.41 one-time registration fee at time of vetting (no Secondary Vetting for A2P 10DLC)
US A2P Standard Brand registration fee: $48.51 one-time registration fee at time of vetting (includes Secondary Vetting for A2P 10DLC)
US A2P Campaign use case registration fees: $16.54 one-time registration fee at the time of vetting.
US A2P Reoccurring Monthly Campaign registration fees:
LC Email System Pricing
We charge $0.675/1000 emails at a lower cost than most major SMTP providers compared to $0.80/1000 with MailGun.
Email Validation Pricing
We charge $2.5 for 1000 Email Validations at a lower cost than most major providers compared to $12/1000 with MailGun, which is 79% Cheaper.
Dedicated IP Address Pricing
We charge $59/mo per dedicated domain.
Workflow Premium Triggers and Actions:
Premium Triggers & Actions Pricing
Some triggers and actions are "premium" (3), meaning their execution has a small usage cost of $0.01 per execution (1/4th the cost of the Zapier base plan).
Workflow Pro Plan Pricing
The Workflow Pro Plan is 10,000 Premium Triggers & Actions for $10/mo. After 10,000 executions in a month each execution is $0.01/execution (the normal price). If you use all 10,000 executions it is $0.001/execution. The normal $0.01 price is already 75% cheaper than Zapier so with the Workflow Pro Plan the first 10,000 executions are 97% cheaper than Zapier.
Yext Online Listings:
What is Yext Online Listings?
Online Listings by Yext is an incredibly powerful SEO tool that creates backlinks and ensures your client's Vital business info (address, operation hours, phone numbers, etc) is consistent across 70+ of the world's most reputable websites.
Yext Online Listings Pricing
Minimum three-month commitment at $30/month.
WordPress Hosting:
What is WordPress Hosting?
Roughly 43% of all websites are built utilizing WordPress. While we host the WordPress site in TAANAS, users will log into their WordPress Admin account to manage their the content of their website as normal. For example: mywebsite.com/wp-admin (this is the default Admin access URL for most WordPress sites).
WordPress Hosting Pricing
Standard: $10/mo for 1 WordPress site ($108/yr)
WhatsApp:
What is WhatsApp?
WhatApp is a messaging platform used by many to communicate. TAANAS directly integrates with WhatsApp, giving users the ability to unlock this popular messaging platform to capture, nurture, and close more leads.
WhatsApp Pricing
The Price is $10/mo to use the service. Unlimited free inbound messages, but you do have to pay for the outbound messages, that's a cost that meta is charging. Now there's a little bit of a weird thing here where you can't actually respond to somebody if it's been over 24 hours unless you have an approved templatized response, and meta approves those templates and you can send those templates to people if you're doing outreach or if you're responding to somebody after 24 hours. Inside of the 24 hour window all texts are free, but outside of that 24 hour window the text cost up to $0.025 per message if you're sending a marketing message. But if it's a different type of message like authenticating someone or a riding customer service then it can go down to $0.0088 per message, that's in the US.
Autocomplete Address Elements in Forms and Surveys:
What is Address Autocomplete?
When you build Forms and Surveys, the Address element can autocomplete partial addresses by looking them up in Google. This is more convenient for leads and more accurate.
Address Autocomplete Pricing
This is chargeable at the cost of $0.002972 for search request made to google address API and $0.00525 per API call for filling details on address selection.
AI Employee Pricing:
What is the AI Employee?
The AI Employee is a suite of features that includes Voice AI (AI Agents), Conversation AI, Reviews AI, Funnel & Website AI, Content AI, and Workflow AI Assistant.
There are 2 pricing models to access AI Employee features. Usage-based or a monthly unlimited plan.
AI Employee | Pay Per Usage | $297/monthly Unlimited Plan |
Voice AI | $0.13/min | Unlimited Usage |
Conversation AI | $0.02/message | Unlimited Usage |
Reviews AI | $0.08/review | Unlimited Usage |
Content AI | $0.09/1000 Words & $0.06/ Image | Unlimited Usage |
Funnel AI | $0.99/funnel | Unlimited Usage |
Workflow AI Assistant | $0.02/request | Unlimited Usage |
If you have any further questions, please feel free to email us at contact@taanas.com.